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We publish no figures for any of this. The tariffs move, and a stale number here becomes a headcount budget built on the wrong arithmetic. They are quoted from the current schedule for your headcount and passed through at cost, itemised separately from our own fee.

Do we need our own Indonesian entity to sponsor someone?

For a work KITAS, yes — the sponsor has to be the company employing the person, so it must be an Indonesian legal entity with the right business classification. For visit visas we can sponsor directly, which is what most organisers and most first-time visitors use. If you are setting the entity up, C12 covers the pre-investment trips while you do.

Can you invoice our head office abroad?

Yes. Indonesian entities get an NPWP invoice with tax itemised; foreign entities can be invoiced in USD at the rate on the invoice date, with the official Indonesian charges shown at cost in rupiah alongside the converted figure so your finance team can reconcile it.

We have twelve people arriving for an expo across five nationalities.

That is an event batch, and it is one project rather than twelve cases. Send the list with nationalities and roles and you get back a single timeline keyed to your event date, marked with who needs clearance, who needs a visa, and who needs nothing at all.

One of our employees is already here on the wrong visa. Can you fix it?

Sometimes, and the honest answer depends on which visa and how long. Tell us before the expiry date rather than after — the options narrow sharply once someone has overstayed, and the ones that remain are more expensive than the ones that were available a week earlier.

Who at ORP will we actually deal with?

A named account manager, not a queue. For an event, a project manager who owns the date. Company accounts also get direct escalation, because when something goes wrong before a deadline the thing you need is a person, not a ticket.

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